AirtableBackup Retention and Deletion Policy

Effective date: [EFFECTIVE DATE]

1. While you are a customer

Every change the Service observes in a connected base is kept, and a full backup is taken every night. The history is not trimmed: you can look at any table as it was at any moment since the base was connected. Storage keeps every version of every object, and the running service is not permitted to delete anything, so a mistaken or malicious deletion can be reversed.

2. When your subscription ends, your trial ends, or a payment is not recovered

The same timeline runs from whichever of these comes first: the day your subscription ends (a cancellation taking effect), the day your trial ends without a subscription, or the end of the 14 days of grace after a payment did not go through. That day is "Day 0" below; Settings › Billing shows the dates for your account.

From that day	Your account is	What that means
Day 0	Read-only	Backups stop. You can sign in, browse every backup and the change history, and export any table as CSV. Restores and changes are refused.
Day 30	Retained	You can no longer see your data in the console. It exists only so that it can be brought back if you subscribe again. Settings › Billing still offers "Subscribe".
Day 90	Deleted	Your backups, change history, attachments and account records are deleted under the controls in Part B. Deletion is permanent.

Subscribing again at any point before day 90 (or, after a payment failure, updating the card so the payment goes through) restores full service; backups resume with the next check and the history continues. We email your alert recipients on Day 0, on Day 30, and seven days before deletion.

3. What "retained" means

Nothing is readable by you. Nothing is read by us except to carry out a deletion or a reversal. The data is not used for anything. It sits, still encrypted, still under the deletion controls in Part B, only so that a "please bring it back" request within the window can be honoured.

4. Asking for earlier deletion

Write to support@airtablebackup.com from an account owner's email address and say which account (and, if not the whole account, which base) to delete. We will confirm the request with you, carry out the deletion under Part B, and email you when it is done. Deletion is permanent; export what you need first (the console's Past versions page downloads any table as CSV).

5. What deletion covers and what it does not

Deleted: every backup, change-history segment, attachment and schema copy held for the account's bases; the account's settings, members, alert recipients and encrypted Airtable tokens; the disaster-recovery copies of those records once they expire (within 14 days). Billing records held by Paddle, and by us for tax and accounting, are kept as long as the law requires. Server logs are kept for [LOG RETENTION] and then discarded.

Not touched: your Airtable account and anything in it. Deleting your AirtableBackup account does not delete anything in Airtable, including any table or base a restore created or the test base the nightly restore test made. Revoke the Service's access in Airtable's settings if you want to.

6. The operator's own data

The same software backs up [ENTITY]'s own Airtable bases. Those carry [ENTITY]'s own five-year retention schedule under California employment-records law. That schedule applies only to [ENTITY]'s data, never to a customer's.